How it works.

Five points in a placement, and what happens at each one. The second and third columns matter more than the description: who sees what is the whole design.

The journey.

  1. Before they arrive

    The house stops being a stranger

    A social worker or the home sends a link to the public tour. Photographed rooms, the faces on the team, what a normal day looks like, and what their rights are. No account, no login, nothing personal in it.

    The young person sees

    A look around the house on their own phone, as many times as they like.

    Staff see

    One link. Nothing to set up per young person, and nothing that identifies anybody.

  2. The first hour

    A guide made for one person

    The home issues a personalised welcome guide: their room, their key worker, the things that matter on day one. It opens through a single-use link that expires, and the link redirects before the guide renders so the code never lands in the address bar.

    The young person sees

    Their name, their room, their key worker, and a page that closes itself afterwards.

    Staff see

    Issue it, see whether it was opened, revoke it in one tap if the phone is lost.

  3. The first weeks

    Somewhere to put it down

    An account of their own. A daily check-in that takes one tap and keeps no score. A private space nobody on the staff team can open. A calm corner for the evenings that get loud.

    The young person sees

    A private space. Genuinely private, not private until a manager asks.

    Staff see

    Whether somebody checked in. Never what they wrote, and never a count of anything.

  4. Ongoing

    A plan they own

    A safety plan written with a key worker in a session, not filled in by an adult afterwards. Warning signs, what helps, safe people, safe places, reasons to stay safe. The young person can change it any time without asking.

    The young person sees

    Their own words, editable, and theirs to show or not show.

    Staff see

    A prompt when a review is due, and the session itself recorded as key work.

  5. When they move on

    They take it with them

    A young person leaving can take a copy of what is theirs. What the home needs to keep, it keeps under its own retention rules. What was private stays private after they have gone.

    The young person sees

    A copy of their plan and their own writing, to keep.

    Staff see

    A clean handover, and a record of care that survives the placement ending.

Inside the young person’s app.

Four things, done properly, in one calm place. Nothing here counts, scores or rewards.

See it on your own home’s content.

Thirty minutes, your rooms, your team, your words.

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